Our company places a high priority on maintaining your trust by protecting your privacy. To ensure that your privacy is respected and protected when using our websites and their sub-domains (the “Websites”), we have developed this Privacy Policy to explain our online information practices and the choices you can make regarding how your information is collected and used. In this Privacy Policy, “Services” refers to the Websites.

We at TendMedia. (“tendmedia.com”, “us”, “we” or “Company”) respect the privacy of our users (each, “you” or “User”) and are committed to protecting the privacy of Users who access, visit, use, or engage with our Services.

Please read this document carefully before proceeding to understand what use of our website and services will mean to you and your Personal Data (as defined by the GDPR).

Our Privacy Policy covers our practices for collecting, using, and disclosing your information while using the Services. We encourage you to carefully read this Privacy Policy and use it to make informed decisions. Your use of the Services constitutes your agreement to the terms of this Privacy Policy, and you agree to it by using our Services. This Privacy Policy covers, among other things:

• The types of information we collect
• Cookies and other tracking technologies
• How we use information
• With whom we share information and for what purpose
• International transfer
• How long we retain information
• Your privacy rights
• How we protect your information
• Advertisements
• Minors
• Advertising ID and Advertising Identifier
• How to contact us

Types of Information We Collect

We collect two types of data and information from Users of our websites.

The first type is non-personal information, which is unidentified and non-identifiable information pertaining to you, such as your aggregated usage information and technical information transmitted by your device, including certain software and hardware information about your device. Non-personal Information helps us enhance the functionality of the Services. We are not aware of the identity from which we collected Non-personal Information. We may also collect information about your activity on the Services (e.g., clicks, actions, etc.).

The second type of information is individually identifiable information or Personal Information, which identifies an individual or may with reasonable effort identify an individual. Personal Information may include information that you voluntarily provide, such as when you respond to communications from us, communicate with us via email, or share additional information about yourself through your use of the Services. We may also collect the feedback, suggestions, complaints, and reports that you send to us. Please note that we may also collect complaints about you from other Users, which may include your Personal Information. We may also collect Personal Information from your device, such as geolocation data, IP address, and unique identifiers (e.g. MAC address and UUID), as well as other information that relates to your activity through the Services.

If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information as long as it remains combined.

Cookies and other technologies

We use various technologies, such as cookies and web/mobile analysis methods (e.g. Pixels, Google Analytics, etc.), to gather, store, and track information related to your website activity.

When you visit our website, a small piece of information called a “cookie” may be assigned to your device. Cookies have various purposes, including allowing you to navigate efficiently between pages, activating certain features automatically, remembering your preferences, and enhancing your interaction with our services.

Our website uses session cookies, which are stored temporarily during your browsing session and are deleted from your device when you close your browser. If you choose to disable cookies, some features of our services may not work correctly, and your online experience may be limited.

Additionally, we use Google Analytics to collect information about how you use our services. This includes the frequency of access, pages visited, etc. We only use this information to improve our services, and we do not combine it with personally identifiable information. Google Analytics collects your IP address, but not your name or other identifying information. The use and sharing of this information by Google is governed by their Terms of Service and Privacy Policy.

How we use the information

The ways in which we use Personal Information are outlined in this Privacy Policy. Aside from the purposes listed previously, we may use the information we gather, including Personal Information, for any of the following reasons:

• To stay in touch with you and provide you with our latest news;
• To identify and stop fraudulent and unlawful behavior or any other activity that could harm or undermine the integrity of our Services; and
• To examine and enforce our policies, or as mandated by law, regulation or another government authority, or to comply with a legal process or respond to a government request.

With whom we share the information and for what purpose

We take the privacy of your Personal Information seriously, and we do not rent, sell, or share it with any third parties unless it is necessary for the provision of our services or as otherwise described in this Privacy Policy.

We may share your Personal Information with our subsidiaries, affiliated companies, subcontractors, and other third-party service providers, auditors, or advisers of our business processes, and any potential purchasers or investors in the company. We may also share Personal Information with our recipients for purposes such as storing or processing Personal Information on our behalf (e.g., cloud computing service providers), processing information to assist us with our business operations, performing research, technical diagnostics, personalisation, and analytics.

In addition to the purposes listed in this Privacy Policy, we may disclose Personal Information or any information you submitted via the Services if we have a good faith belief that disclosure of such information is necessary to comply with any applicable law, regulation, legal process or governmental request, enforce our policies (including investigations of potential violations thereof), investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues, establish or exercise our rights to defend against legal claims, prevent harm to the rights, property, or safety of us, our affiliates, our Users, yourself, or any third party, collaborate with law enforcement agencies, or enforce intellectual property or other legal rights.

Third-party collection of information

Our Privacy Policy only applies to the information we collect from you. If you disclose your information to other parties via our Services or other sites on the internet, different rules may apply to their use and disclosure of your information.

You acknowledge that we are not responsible for the products, services, or content and privacy practices of third-party sites. This Privacy Policy does not apply to any third-party products or services, and you assume all risks associated with using third-party sites to purchase products or services. We are not liable for any issues that may arise from your usage of third-party sites.

International transfer

As a global company, we may need to transfer data, including Personal Information, to countries outside of the European Union. The data protection laws of these countries may not be as comprehensive as those in the European Union. To ensure a similar level of protection for your Personal Information, we will take adequate contractual measures. By using our Services, you consent to the transfer of your Personal Information to countries outside the European Union.

For how long we retain the information

We want to make it clear that we will retain any information we collect from you, unless you instruct us otherwise, for as long as necessary to provide you with our Services and to comply with any legal obligations. In addition, we will use this information to resolve disputes and enforce our agreements. Please note that any information collected about a specific device will only be retained for the duration of the session in which it was collected. We reserve the right to rectify, replenish or remove incomplete or inaccurate information at any time and at our discretion.

Your Privacy Rights

Depending on your jurisdiction, you may have certain statutory rights to your Personal Information. Provided there are no legal exemptions, you may exercise your rights such as:

• Right to access, delete, change or update any Personal Information relating to you (for example, you may request that we correct or delete inaccurate information);
• Right to see what Personal Information we have about you;
• Right to request that we erase Personal Information about you (unless we are required by law to retain it);
• Right to request that we restrict the processing of your Personal Information (for example, you may ask us to stop sharing your Personal Information with third-parties); and
• Right to receive your Personal Information in a portable format.

If you wish to exercise any of these rights, please contact us at [email protected]. In order to handle your request, we may ask for additional information to confirm your identity, which may include Personal Information. However, please note that if you choose not to allow us to process your Personal Information, we may not be able to provide our Services to you.

If you have any concerns about how we handle your Personal Information, please contact us directly at [email protected]. We take your privacy very seriously and will do our best to address any concerns you may have.

If you are not satisfied with our response or believe that we are not processing your Personal Information in accordance with applicable laws, you have the right to lodge a complaint with the relevant data protection authority.

Protecting your Information

We understand the importance of keeping your information secure and take appropriate measures to maintain the confidentiality and integrity of the information we collect. We use industry-standard security protocols and policies to prevent unauthorised access and ensure data protection. However, please note that we cannot guarantee that the Services will be completely secure or that unauthorised access to your information will never occur. If you suspect that your privacy has been compromised or if you have experienced any inappropriate behavior on our Services, please contact us at [email protected].

Advertising

We may use third-party vendors to assist us in evaluating the success of our advertising campaigns and to help us retarget our Users while you are using our website. We may share information about Users with these vendors for this purpose. You may opt-out of many third-party ad networks using opt-out options provided directly by the network itself.

Corporate transaction

In the event of a corporate transaction, such as the sale of a significant portion of our business, a merger, consolidation, asset sale, or transfer of the operation, we may share information, including Personal Information, with the acquiring company or transferee. The acquiring company or transferee will be obligated to assume the rights and responsibilities outlined in this Privacy Policy.

Minors

The Services are not intended for individuals under the age of 16. If you are under the age of 16, please do not use the Services or provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. If we become aware that an individual under the age of 16 has shared information with us, we will delete such information. If you believe that a minor has provided us with information, please contact us at [email protected].

External Websites

Please note that we cannot be held responsible for the privacy practices of other websites that are linked to from our websites. We encourage our visitors to be aware of this when they leave our websites and to read the privacy statements or policies of each and every website they visit.

Updates or Amendments to the Privacy Policy

We reserve the right to revise this Privacy Policy at any time and in our sole discretion. The most current version will always be posted on our website(s). In the event of a material change to the Privacy Policy, we will notify you through the Services or via email. We recommend that you regularly review this Privacy Policy for any changes. Your continued use of the Services after we notify you of such amendments signifies your acknowledgement and consent to such changes to the Privacy Policy, and your agreement to be bound by the terms of such changes.

How to Contact Us

If you have any general questions about the Services or the information, we collect about you and how we use it, please feel free to contact our Data Protection Officer at [email protected] and we will respond within 2 business days.